•     Set rules immediately and stick to them.

•     Avoid situations that promote inappropriate behaviour.

•     Observe your pet and provide what it needs to be cared for and attended to.

•     Supervise your new pet diligently through undivided individual attention and training. Restrict your pet’s access to a limited area of the house until training is complete.

•     Encourage good behaviour with lavish praise and attention.

•     Correct bad behaviours by providing positive alternatives. (e.g. a toy for a slipper, a scratching post for a sofa).

•     Never physically punish or force compliance to commands. This may lead to fear biting or aggression.

•     Don’t play roughly or encourage aggression or play biting.

•     Expose pets to people, animals and environments where you want them to live.

•     Ask to see any of our veterinary surgeons or nurses if serious or unresolved behavioural problems exist.